外贸邮件中那些地道高大上的客套话-山东省国际商务联合会

外贸邮件中，为了表示对客户的尊重，我们在邮件中会使用一些敬语（客套话），可是你不一定知道下面这些地道又高大上的表达：

开头部分

这些句型为了说明写信的原因和目的。

直接表达目的

· I would appreciate your approval to attend our class. Here are the details: 我很高兴你同意参加我们的课程，以下是详细情况：

· I would like to inquire about the products listed on your website. 我想询问关于你方网站上所陈列的产品的信息。

· We wish to remind you that the deadline is approaching. 我想提醒您的是，限定日期正在迫近。

· I am writing this letter to request the cancellation of the room booked by Mr. Liu yesterday.我写此信是为了取消刘先生昨天所订的房间。

· I am writing this letter to complain in the strongest terms about the terrible service I have received from your company. 我写此信，以最严厉的措辞，抗议你公司为我提供的糟糕服务。

引述以前的事

· We are writing you with reference to your interest in the event mentioned previously. 鉴于你对之前提到的活动的兴趣，我们特发此函。

With reference to 可提前至句首以强调

· With reference to your letter of last week, we think it necessary to continue our cooperation. 根据贵方上周信函之精神，我方认为有必要继续我们之间的合作。

处理投诉意见

· Thank you for writing to us about your experience in our shop last week. 谢谢你告诉我们你在我们店里的经历。

主体部分

要求提供信息

· Please advise us as soon as possible when the production started. 在生产开始后，请立刻让我知道。

· Could you please supply us with information about the latest advancement. 你能不能告诉我关于进展的最新信息。

表达不满

· We have been informed (by sb) that you delayed delivering our order. 有人告诉我你推迟了我方订单。

· We regret to inform you that you have lost our trust. 很不幸的告诉你，你失去了我方的信任。

· We will be left with no alternative but…unless …, 除非你。。。我方除了。。。别无选择。

· We were dissatisfied to find that our compliant is not your primary concern. 我们很不满意的发现，我方的投诉不是你们的首要关注。

· We shall have to terminate the cooperation/contract. 我们应该停止合作/合同。

· On examination we have found you are cooperating with our competitors. 经过检查我们发现你们在和我们的竞争对手合作。

催促对方

· Please note that the closing date/deadline for the order is 28 Jan, so will you please complete the attached forms and return them as soon as possible. 请注意本订单的截止日期是1月28日，所以你能不能把附件里的表格填好，并且尽快发回给我。

· Please give this matter your immediate attention. 请立即关注此事。

· Our circumstances do not allow us to go on waiting any longer. 我方所面临的形势决定了我们无法继续等待。

表达合作意愿

· Payment can be made on any basis acceptable to you. 我们可以以任何贵方能接受的付款方式付款。

· We must insist on the principle of customers first. 我们必须坚持客户第一的原则。

· Any information you supply will be treated confidentially. 所有你提供的信息都会保密。

· We greatly appreciated your patience in this matter. 你们的耐心让我方十分欣赏。

表达歉意

· Please accept our apologies for the inconvenience caused. 由于造成了诸多不便，请接收我方的歉意。

结尾

重申建议或要求

· We would be grateful if you could forward any further information about the development of the project. 如果你方能向我方发送工程的最新进展，我方将十分感谢。

· We will be pleased to supply any further information you require. 我方将十分乐意提供贵方所需要的任何进一步信息。

· Could you please let us know in your earliest convenience whether the above terms and conditions are acceptable for you? 请在您方便的时候尽早告诉我方以上条款和条件贵方是否接受?

· In the meantime, we suggest that you considering giving us the sole agent status. 同时，我们建议你考虑让我方做你们的独家代理。

催促

· As our demand/request/issue is very urgent, a quick answer would be appreciated. 我们的要求/问题/事情紧急，请尽快回复。

· A reply by telephone would be appreciated. 事情紧急，希望您能电话回复。

表达良好祝愿

· Thank you in advance. 我先谢为敬。

· We hope to meet your requirements. 我们希望能达到您的要求。

· We look forward to the opportunity of being at your service. 我们期望为您服务。

· We hope that the matter will be settled to our mutual satisfaction. 我们希望事情在你我双方都满意的前提下解决。

· We look forward to doing business to our mutual advantage. 我们期望基于双方优势的合作。

· We trust/hope you will find this condition acceptable. 我们相信你方能接受这些条件。

附件及其他